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Quanjin Heavy Industry maintains good cooperative relationships with major shipyards.
Release time:
Apr 03,2024
To better improve product quality, Qunjin Heavy Industry maintains good cooperative relationships with major shipyards, listening to suggestions for improvement from equipment users to make the equipment better suited to the shipyard operating environment and more user-friendly.
The company provides professional training for customer service personnel to enhance their business level and service capabilities. Through assessments and other methods, it ensures that service personnel possess good professional qualities and a service-oriented attitude, enabling them to provide high-quality service to customers.
Service Process Optimization: A complete Customer Service process is established, with clear regulations and standards for all stages, from customer inquiries, complaint handling, problem resolution to feedback follow-up, ensuring service efficiency and standardization, and improving service quality and efficiency.
Customer Feedback Mechanism: Customer Feedback is highly valued. We collect customer opinions and suggestions through various channels to understand customer needs and dissatisfaction promptly, enabling service improvement and optimization, and continuously enhancing Customer Service quality.
Quanjin Heavy Industry (Shandong) Co., Ltd. is willing to work hand in hand with industry colleagues to create a brilliant future!
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Address: No.22, Ciyang Road, Gaotuan Town, Fushan District, Yantai City, Shandong Province, P.R.China
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